Smiling and relaxed woman looking at her smartphone

Bernafon Remote Fitting

Visit your hearing care professional online over your phone or tablet

With the Bernafon App, you can now have online appointments and Remote Fitting sessions with your hearing care professional from home or from another location of your choice.

  • Illustration of red house on a white background showing getting online counseling with hearing care professional from home

    Stay at home for follow-up consultations and counseling with your hearing care professional.

  • Illustration of three volume adjusting toggles showing remote hearing aid adjustment

    Get your hearing aids adjusted remotely.

  • Red illustration of clock with checkmark in corner on a white background shows testing new hearing aid settings in real time

    Test new hearing aid settings in real time.

  • Red illustration of a car with a heavy diagonal line on top shows benefits of not traveling to hearing care professionals, but having online fitting sessions

    Save time and money by not traveling to your hearing care professional.

See how Bernafon Remote Fitting works

[iframe width="560" height="315" data-category-consent="cookie_cat_marketing" data-consent-src="https://www.youtube.com/embed/sF-qKzhspf0?autoplay=1" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen][/iframe]
Blonde woman using Bernafon App for a remote fitting session

An easy way to keep in touch

Join the online appointment with your hearing care professional over the Bernafon App. Together, you can benefit from the following Remote Fitting functionalities:

  • Red illustration of a behind the ear hearing aid

    Hearing aid fine-tuning

    Your hearing care professional can adjust your hearing aids online in real time.

  • Illustration of smartphone video call

    Video calls

    Set up a video call to have face-to-face conversations with your hearing care professional.

  • Illustration of smartphone receiving a call

    Phone calls

    Talk to your hearing care professional without the camera turned on, if you prefer.

  • Illustration of chat box

    Chat box

    Use the chat function to exchange short text messages.

Start Bernafon Remote Fitting now

In your Bernafon App you are only a few steps away from your first Remote Fitting session with your hearing care professional.

  • iPhone 14 with Bernafon App screen showing More benefits

    Step 1: Tap More at the bottom tap bar, click on Remote Fitting

  • iPhone 14 with Bernafon App showing Create account screen

    Step 2: Create an account and/or Sign In

  • iPhone 14 with Bernafon App screen showing remote fitting waiting room

    Step 3: Wait for your hearing care professional to connect

  • iPhone 14 with Bernafon App screen showing a female hearing care professional doing Remote Fitting with hearing aid user

    Step 4: Start your remote fitting session

Blonde woman holding her phone with the Bernafon app splash screen

Download the Bernafon App

Bernafon App can be used on the iPhone®, iPad®, Android™.

See all compatible devices

Download it now

Download_on_the_App_Store_Badge_US-UK_135x40 en_badge_web_generic

Do you need any help getting ready for your Remote Fitting appointment?

Get support with preparing for your appointment, see troubleshooting tips, and read frequently asked questions. You can also download the instructions for use.

Preparation and setup

Starting your appointment


Frequently asked questions (FAQs)

Hearing care professional showing  client different ways to use a smartphone to connect to hearing aids during a counselling session

If you don't find the information you are looking for, reach out to your hearing care professional